How to fix login error

Published 02/06/2025 8:51 am

 

If you’re experiencing login issues with Gryphon—such as an error message on the Dashboard page or a calendar that won’t load—the issue may be related to your browser cache.
 

How to Fix the Issue

To resolve this, clear your browser cache using the steps below:

 

For Firefox:

1. Go to Settings

2. Select Privacy & Security

3. Click Clear Data

 

For Chrome:

1. Go to Settings

2. Select Privacy and Security

3. Click Delete browsing data

 

After clearing your cache, try logging in again. If you continue to experience issues, please contact us for further assistance at edtech@mednet.ucla.edu.